Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

The Cloud Office within Developer Services is the front door to teams looking to consume capabilities in the AWS and Azure clouds. Cloud Office responsibilities include facilitating the Cloud Governance process, stewarding the Cloud Strategy, and setting standards and best practices for how teams should operate in the cloud. The Cloud Office also engages with solution teams to provide consultation and guidance. This includes proactive engagement with DevOps teams, cloud consults, roadmapping assistance, and product management for new capabilities to the Cloud Platform automation and cloud reporting. Lastly the Cloud Office owns and provides DevOps automation related to CICD, cost optimization, and other tasks performed by teams operating in the cloud.  

The Cloud Office team is excited to announce an opening for an IT Business Analyst!  

In this unique role, you will be responsible for developing, interpreting, reviewing, validating, documenting, and maintaining functional requirements. You will present information and track and respond to questions related to technical standards. In addition, you will participate in acceptance testing, identify potential problems, and assist with researching opportunities to minimize complexity. Here, you will serve as the primary interface between the user (IT engineers) and the Cloud Office team. In this unique role, you will also lead/facilitate scrum ceremonies, and play a role in project and release management. 

As an IT Business Analyst on the Cloud Office team, you will work in a fast-paced and dynamic environment. Our customers are the development engineers within IT with a focus on cloud infrastructure. Our team’s skills relate to building AWS (Amazon Web Services) and/or Microsoft Azure infrastructure, using Terraform and continuous integration & deployment automation methodologies. Here, you will have the opportunity to help maximize the team's efficiency in delivering solutions that meet the non-functional requirements of our products, such as security, compliance, performance, and cost. Some of these opportunities may also include CI/CD and automation standardization along with cloud optimization efficiency. 

Key Responsibilities:  

• Coordinates and facilitates meetings to define key capabilities and requirements that will enable stakeholders to define technical strategy 

• Evaluates technical requests to determine feasibility; researches and identifies options that best serve technical needs 

• Provides information about how requirements may affect functional design documents 

• Serves as the primary interface between the user and the Cloud Office team; may be required to present formal presentations to end users, stakeholders, and management 

• Conducts structured walkthroughs of requirements with leadership and project team members 

• Participates in user acceptance testing to ensure client/user needs are met 

• Identifies potential problems that may arise with new or enhanced applications 

• Assists with researching opportunities to minimize complexity by leveraging current IT investments and seeking out cost effective solutions 

• Participates in change management activities, including Q&A testing, troubleshooting, and investigation 

• Assists in managing internal projects for the Cloud Office team 

• Assists in Scrum ceremonies and tracking sprint story progression 

• Facilitates rollout and onboarding of new products 

• Manages releases of our products 

Knowledge, skills, and abilities: 

• Must demonstrate strong organizational skills with keen attention to detail and customer focus 

• Ability to translate technical information into easy to consume communications  

• Excellent communication skills, with the ability to partner effectively across the IT organization 

• Excellent customer service and relationship management skills  

• Ability to identify and creatively resolve problems 

• Knowledge of project management concepts 

• Ability to identify potential problems and solve issues 

Equal Opportunity Employer/Disability/Veterans

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• Must be able to work a schedule within U.S. Central Standard Time core business hours.
• Must be committed to incorporating security into all decisions and daily job responsibilities
• 2+ years of IT related experience 
• Experience with IT project coordination and/or IT product management (defining scope and objectives for new projects, tracking tasks/stories, prioritizing work, assisting with team roadmap, stakeholder management, etc.) 
• Professional experience partnering across a large IT organization 
• Professional experience gathering and documenting requirements from users and/or stakeholders  
• Professional experience communicating information between engineers and stakeholders

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• AWS or cloud project experience 
• DevOps project experience
• Stakeholder management experience 
• Release management experience 
• Scrum Master experience