Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours. This position will require employees to come on site to one of our St. Louis campus locations a few times per year for meetings/events or as needed. #LI-REMOTE

The Renter Solutions department has an exciting opportunity for a Senior IT Business Analyst. The Renter Solutions department is responsible for the retention and maintenance of driver and loyalty profile information for EHI customers, and making this data securely available to other services, solutions, and third-party vendors. Renter Solutions applications are critical to the rental booking and fulfillment processes across our operations globally. We work closely with our business stakeholders from around the globe, for all of our brands, to make enhancements to our applications and to stay ahead in our ever-evolving global operations. This is an exciting time to join the Renter Solutions team as our roadmap includes API evolution and migration to cloud, in addition to supporting business capabilities around core pillars of our company strategy. 

As a Senior IT Business Analyst on this team, you will be responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements. Here, you will evaluate business requests to determine feasibility, research and identify options, and recommend solutions that best serve business needs. You will also present information and track and respond to questions related to business standards. In addition, you will participate in acceptance testing, identify potential problems, and research opportunities to minimize complexity. You will serve as the primary interface between the user and the IT team. As a Senior IT Business Analyst, you will provide instruction and guidance to less senior team members on new tasks and assignments.

Knowledge, skills, and abilities:

• Strong teamwork and leadership abilities in a collaborative environment
• Strong written and verbal communication skills, including the ability to effectively communicate to all levels of management and with people of varying technical knowledge
• Excellent analytical, problem-solving, and decision-making skills
• Must possess initiative, results-oriented drive and a solid work ethic requiring minimal direction
• Consistently demonstrates personal ownership of tasks, projects, and job performance
• Highly organized and detail-oriented individual
• Excellent time management and prioritization skills with ability to multi-task and meet timelines
• Must be flexible in the face of changing priorities and requirements
• Must be able to work in a fast-paced, high demand, and challenging environment
• Upholds all documented standards, processes, and procedures and assists with the development of new processes and procedures for the department
• Ability to establish, foster, and maintain relationships within the department. Interacts with other IT teams, business teams, and vendors as assigned.
• Must possess continuous improvement mindset
• Experience collecting and analyzing data, including scoping out project requirements
• Experience triaging issues, identifying root cause and conducting investigation into problems 
• Experience communicating detailed information with analysts, developers, and other support teams
• Understanding of SDLC stages

Equal Opportunity Employer/Disability/Veterans

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in the United States (does not include Alaska or Hawaii)
• Must be able to work a schedule within U.S. Central Standard Time core business hours.
• Must be committed to incorporating security into all decisions and daily job responsibilities
• 3+ years’ experience as a Sr Business Analyst, including working as part of a project team to coordinate activities of project phases, preferably in an IT environment
• 3 years of experience with Postman and/or SoapUI
• Experience with Swagger tool
• Experience with task automation and process improvements
• Experience preparing and delivering informal and formal presentations to own team, department, and other IT teams
• Experience writing technical documentation, including Functional Specification Documents (FSDs) preferably using Confluence
• Experience using Jira
• Understanding of SDLC stages
• Experience with APIs

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Scrum certification
• Experience using SQL
• Experience in large-scale enterprise applications and processes