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The Citation Resolution Team Representative is responsible for handling escalated customer service inquires on citations for Enterprise, Alamo and National. Customers and groups contact the team representative via phone, email, and fax or mail correspondence. The team member researches any issue and responds directly to the group or customer to resolve.
This position will be in person in Tulsa, OK with the option to work a hybrid schedule. Working hours will be Monday through Friday with an 8 hour set schedule work day between the hours of 7:00am-6:00pm.
This position is located at 14002 E. 21st. St. Tulsa, OK 74134.
We offer a robust Benefits Package including, but not limited to:
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Equal Opportunity Employer/Disability/Veterans