Enterprise

Supervisor Trainee

Location
St. Louis - Brentwood, Richmond Heights, Clayton, Maplewood & central areas
Category
Customer Service/Support - Customer Service/Support
Job ID
2024-491531

Overview

Enterprise Mobility is excited to announce we currently have openings for our Supervisor Trainee program!  This program is designed to build necessary skills to enhance coaching, communication, and leadership while learning about our company and the contact center environment. 

 

The Supervisor Trainee program offers advancement based on individual performance and opportunities.  This program also offers a roadmap, focused training, learning and development opportunities to gain knowledge, skills, and experience to succeed in our dynamic environment.   The goal of this program is to become a work from home Supervisor over a team of 18-21 employees within 12 months!

 

Schedules: The training for this position is two weeks long with a schedule of Monday-Friday 9a-5:30p CST. This position offers shifts between the hours of 7am-10pm CST and could include working Saturdays and/or Sundays. 

 

Benefits:

This position offers a targeted compensation package of $52,290 with an average of a 45-hour work week and includes a paid training that is 2 weeks at M-F, 9am-5:30pm CST and will include required attendance. You will also be eligible for full-time benefits including medical, dental & vision, 401k with a company match of up to 4% and profit sharing, paid time off, employee discounts and much more.   

 

Upon meeting performance metrics, you will begin a hybrid work from home schedule!

   

Responsibilities

As a Supervisor Trainee, you'll be immersed in the culture of Enterprise Mobility and our contact center through booking quality reservations for our three brands worldwide. You will be entrusted to serve as the voice of Enterprise to customers while becoming the behind-the-scenes managerial expert. In our structured program, you will master the knowledge and skills you need to eventually develop, cultivate, and supervise your own team.  

 

In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful.  

 

We’ll teach you how to excel at customer service, sales, finance, and operations. And you’ll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business — and your success. 

 

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must currently live in the state of Missouri
  • Must currently live in St. Louis or the immediate surrounding area
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Bachelor's degree required
  • Must have a minimum of 6 months of sales experience, OR customer service, OR management/leadership experience
  • Must be able to work a schedule between the hours of 7am-10pm CST, and could require working Saturdays and/or Sundays, with flexibility based on business need 
  • Permanent residence with a defined working space that is free of distractions
  • Virtual meetings/training will require on-camera attendance by webcam
  • Must be able to meet all current work from home technical requirements

WFH Technical Qualifications for your home office:

  • Must have access to a cell phone to validate security information authentication
  • Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
    • Minimum upload speed of 3 mbps and minimum download speed of 25 mbps
    • Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED
  • The address on your application must be your current, accurate permanent address

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

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