Enterprise

Dulles Airport Temp Full-Time Administrative Representative

Location
Washington Dulles Airport
Category
Customer Service/Support - Customer Service/Support
Job ID
2024-479161

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

Enterprise has an exciting opportunity for a Full-Time Temporary Administrative Representative (90 Days).  The Administrative Representative provides support for administrative tasks required in the respective city and/or region office. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

 

Pay is $17.00 / hr.

 

This positions is located at 23430 Autopilot Dr, Dulles, VA 20166.

 

Schedule is Monday-Friday 10am-6pm.

 

Responsibilities

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
  • Provide directions and general assistance
  • Notify Management of any known customer problems 
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing 
  • Perform miscellaneous and backup job-related duties as assigned
  • Manage lost and found process
  • Reconcile supplemental item inventory
  • Responsible for office supply management

Equal Opportunity Employer/Disability/Veterans 

Qualifications

  • Must be at least 18 years old
  • Some college preferred
  • Must have a minimum of 6 months of administrative or customer service experience in the last 6 years 
  • Must have a valid US drivers license for a minimum of 1 year
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future  
  • Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, and social security.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

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