Enterprise

Administrative Representative

Location
Aiken
Category
Customer Service/Support - Customer Service/Support
Job ID
2021-369561

Overview

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. The Administrative Representative will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch. The starting pay for this position is $11.40 / hour.

 

Must have availability to work a Full Time schedule (40 hours/week).

 

This position is located at 3915 Richland Avenue W, Aiken, SC, 29801

 

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

 

Responsibilities

  • Provide a high level of customer service by assisting customers as they pick up and return vehicles
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assess condition of rental upon return
  • Process returns, check-ins and exit transactions
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, transfer and key logs, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

 

Equal Opportunity Employer/Disability/Veterans

 

Qualifications

  • Must be at least 18 years old
  • Must have 6 months work experience with one employer
  • Must have at least 1 year prior customer service, retail or administrative support experience 
  • With the exception of religious observation, must have availability to work a Full Time schedule (40 hours/week).

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Applicant cannot have interviewed for this position with Enterprise Rent-A-Car within the last 6 months.
  • Must be willing to accept $11.40/hr
  • Must have a valid driver's license (not restricted or suspended) with a clean driving record:
    • No more than 2 moving violations and/or at-fault accidents in the past 3 years
    • If you have 2 moving violations in the past 3 years, the oldest violation must be at least 2 years old.
    • If you have a moving violation for going 20mph or more OVER the speed limit, this must be your only violation in the last 3 years.
    • No drug or alcohol related conviction on MVR in the past 5 years.

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