Enterprise

Weekend Customer Service Representative Sky Harbor Airport

Location
Phoenix Sky Harbor International Airport
Category
Customer Service/Support - Customer Service/Support
Job ID
2021-368570

Overview

The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Service Representative will gain knowledge through local training and hands-on experience to provide administrative support and service customers.

 

Must be able to work every other Saturday and Sunday (2 weekends / month)

The position is a Part-Time position - flexible hours available!

 

Position pays $16 / hour

 

We offer:

  • Paid time off
  • Employee discount
  • 401k Retirement plan
  • Path to full-time opportunities

Job location: Sky Harbor Airport Enterprise Rent A Car 

 

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

 

Responsibilities

  • Provide a high level of customer service by assisting customers and assessing their rental needs in person
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age
  • High school diploma or G.E.D required
  • Must have at least 1 year prior customer service experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed