About the Role
The Customer Experience team is growing in order to support EHI's strategic objective to create an unmatched customer experience. By listening to and designing for our customers, we will partner with Product, IT, Marketing and Operations teams to deliver a low-touch, frictionless rental process, ensuring the principles of personalization, empathy, control and transparency are reflected in our service delivery.
The Product Designer crafts the interactions customers and employees have with EHI digital products and brings the experience to life in a way that feels inspired, refined and delightful. The Product Designer participates in the product development process and shape user flows and wireframes into user interface mockups and prototypes to deliver on user stories and digital product requirements. This position also applies the design system to ensure consistent, usable, and accessible experiences within the product ecosystem.
This position reports to an Experience Design Director at our Corporate Headquarters in St. Louis, Mo, but is available for remote work.
Enterprise Holdings Inc. and its affiliate Enterprise Fleet Management together offer a total transportation solution. Combined, these businesses – which include extensive car rental and carsharing services, truck rental, corporate fleet management and retail car sales – accounted for nearly $22.5 billion in revenue and operated nearly 1.7 million vehicles in fiscal year 2020.
Enterprise Holdings – through its integrated global network of independent regional subsidiaries and franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 9,500 fully staffed neighborhood and airport locations in 100 countries and territories throughout the world.
Equal Opportunity Employer/Disability/Veterans