Enterprise

IT Manager - API Platform Management

Location
St. Louis
Category
Information Technology - All Positions
Job ID
2021-366803

Overview

Enterprise Holdings, operating the National, Enterprise, and Alamo car rental brands is looking for a Manager to join our amazing Information Technology team! Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America. 

 

Enterprise Holdings is powered by technology, and IT is a critical area of the business. As a diverse team of idea enablers and problem-solvers, our innovative IT professionals design, develop and drive the tech that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a team that creates and delivers powerful technical solutions for our branch locations and employees across the world with the resources and support to develop in a variety of career paths.

 

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

 

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office.  #LI-REMOTE

 

Responsibilities

Enterprise Holdings API Platform Management (AMP) team is focused on the development, implementation, and operational support of the API Management platform across multiple data centers enabling a holistic API strategy, one of the five strategic initiatives for IT.  As the Manager, you will coordinate, lead, and mentor a team of engineers who are focused on the development, delivery, and support of Enterprise Holdings’ next-generation API platform. You will also have leadership responsibilities for the Services Access Tier (SAT) platform and middleware products (Tomcat, WebLogic, Tuxedo).

 

In addition to leading this team, you will also be responsible for managing the execution of product development strategies as defined by the API Management Office and the API Governance Board. You will be responsible for determining time and resources needed to complete assignments, and will assist team members in prioritizing and completing assigned tasks and projects where needed. You will also be responsible for people management activities, including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary reviews.

 

Strong communication and planning skills will be imperative to effectively manage resource responsibilities across projects that span multiple business units. You will be responsible for implementing changes to improve the overall effectiveness of the team, along with enforcing quality standards for products and services. Lastly, you will be responsible for ensuring that service levels are being met, and will lead continuous improvement efforts.

 

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • 6+ years of related experience (this can include people management experience, IT experience, API experience, etc.)
  • 2+ years of experience managing an IT team, to include interviewing and hiring, developing strong performers, and conducting performance and salary reviews
  • Experience with AWS, Azure, or a cloud-hosted environment
  • Experience with and/or strong knowledge of OpenAPI and RESTful services
  • Experience with and/or strong knowledge of OpenShift, AKS, or EKS container design and administration
  • Must have a strong team strategy with the ability to establish and maintain solid working relationships with internal cloud customers, peers, vendors, senior management, and other departments within IT
  • Must be detail oriented with strong problem solving and time management skills
  • Must have proven experience in working and communicating effectively in cross-functional teams
  • Must have the flexibility in schedule to accommodate after-hours response to incident-related managerial escalations when necessary
  • Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field is preferred
  • Previous experience with ServiceNow or other enterprise ITSM is preferred
  • Previous experience working in an agile-based development organization, including extensive use of JIRA (or similar products) for project, issue, and Sprint tracking, is preferred
  • Previous experience in vendor management is preferred
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