About the Role
The CRM Product Manager is responsible for the management and success of the CRM and Sales Support product suite, overseeing products through design, build, launch, growth, enhancement, and eventual sunset, ensuring achievement of business strategies and objectives.
This role is responsible for enabling enterprise wide solutions for our partners spanning across Sales and Operations Management. As part of this role, you will understand our internal users and will focus on increasing the efficiency of our vertically structured teams, building scalable platforms, and launching excellent internal tools that help develop and customize sales workflows. Also, you will help to manage the relationships with external partners who provide services that integrate with the CRM and Sales Support product suite.
This position works cross-functionally, unifying, and motivating peers and stakeholders across various teams (e.g. IT, operations, marketing) to deliver a solution. Additionally, this role will be responsible for augmenting stakeholder knowledge regarding product capabilities and how those capabilities may meet their business needs.
The CRM Product Manager serves as the expert on the product's customers and their needs while also acting as the subject matter expert for the product. The product manager analyzes competitive conditions, manages product strategy, adapts the product road map, manages user adoption, monitors product performance, and provides direction for product requirements.
Enterprise Holdings Inc. and its affiliate Enterprise Fleet Management together offer a total transportation solution. Combined, these businesses – which include extensive car rental and carsharing services, truck rental, corporate fleet management and retail car sales – accounted for nearly $22.5 billion in revenue and operated nearly 1.7 million vehicles in fiscal year 2020.
Enterprise Holdings – through its integrated global network of independent regional subsidiaries and franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at more than 9,500 fully staffed neighborhood and airport locations in 100 countries and territories throughout the world.
Equal Opportunity Employer/Disability/Veterans