Enterprise Fleet Management, an affiliate of Enterprise Rent-A-Car, has an exciting opportunity for a National Service Coordinator. This position provides a broad range of support and assistance to both internal and external Fleet Management customers. The coordinator is responsible for fielding inbound calls and assisting customers with rentals, coordinating roadside assistance as well as answering general company inquiries. In addition, this person will also conduct follow-ups with repair facilities, tow companies and our Fleet drivers.
We are looking for individuals with experience in a fast paced challenging role, who wants to provide exceptional service to every customer. The ideal candidate will be able to think outside of the box to resolve unique challenges, adapt to change and manage competing priorities.
This is a full time remote position for candidates living in Springfield, Missouri and offers a competitive compensation package that includes:
Our department operates between the hours of Monday-Friday 6am-7pm (CST) and Saturday 7am-4pm (CST). Schedules offered are based on current business needs.
Enterprise Fleet Management is a full-service fleet management company for businesses with mid-size fleets. With over 50 fully staffed offices nationwide, Enterprise Fleet Management supplies cars, light and medium duty trucks and service vehicles to businesses in the United States and Canada.
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Minimum Qualifications Include:
Work from Home (WFH) Requirements:
Work from Home (WFH) Technical Requirements:
Enterprise reserves the right to verify your PC meets or exceeds the following requirements.
Qualified Candidates must possess the following competencies: