Enterprise Fleet Management, an affiliate of Enterprise Rent-A-Car, currently has a new and exciting opportunity for a Summer Internship as an Automotive Maintenance Coordinator.  This is a great way to bring your automotive knowledge into a professional environment!

The Automotive Maintenance Coordinator Internship is responsible for working with repair vendors throughout the US and Canada and negotiating and approving prices on tires and maintenance services for leased vehicles on our Fleet Maintenance Program. This person also consults with our customers and sales team on vehicle maintenance. The ideal candidate would possess automotive knowledge along with excellent customer service skills. 

We are looking for a candidate that is available to work 40 hours a week between the hours of 630am-9pm Monday through Saturday (one weekday off) between May and August 2021.  

The pay for this position is $14.00 - $16.00/hr.  Our team supports ASE certifications and we are an ASE recognized Blue Seal Facility. This position has the opportunity to earn an additional $0.25/hr per ASE that is current (A1-A9, T4, T8, C1, and X1).

This is a remote work from home summer internship and open to current students with a permanent residence in St. Louis, Missouri.  

Company Overview

Enterprise Fleet Management is a full-service fleet management company for businesses with mid-size fleets. With over 50 fully staffed offices nationwide, Enterprise Fleet Management supplies cars, light and medium duty trucks and service vehicles to businesses in the United States and Canada.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

• Build and maintain professional working relationships with customers, vendors and sales groups

• Contact customers  and sales groups to advise on maintenance issues via phone and e-mail

• Analyze tire requests to ensure correct application

• Negotiate tire pricing and maintenance

• Evaluate maintenance requests for necessity and to avoid duplicated services

• Pro-actively recommend maintenance services

• Communicate billing procedures and requirements to repair facilities

• Process maintenance invoices for payment

Equal Opportunity Employer/Disability/Veterans

Minimum Qualifications include:

• Must have permanent residence in the state of Missouri

• Must have permanent residence in St. Louis or an immediate surrounding county

• Experience in a lube shop, tire shop, or repair facility, a plus

• Currently a student pursuing an automotive degree

• Able to work full time (40 hours) May/June-August 2021 

• Available to work between 6:30am-9pm Monday thrugh Saturday, with one weekday off during the summer

• Basic level of proficiency with Excel, Word, Outlook

• Basic knowledge of automotive maintenance

• Basic PC knowledge and typing skills

• Willing to accept $14.00 - $16.00/hr base pay 
• Must meet work from home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Qualified candidates must also possess the following competencies: 

Executing

• Takes action to meet goals and objectives
• Follows a business plan
• Accomplishes tasks according to the direction and instructions provided.

Customer Service

• Provides excellent service to both internal and external customers
• Meets others’ needs in a timely manner and with a positive attitude
• Places others’ needs above one's own needs

Detail-Oriented

• Demonstrates a strong attention to detail
• Provides facts and details when conveying information
• Thoroughly reviews information for accuracy and consistency

Analyzing

• Gathers and examines information from multiple sources
• Studies facts and details
• Considers past experiences and history

Communication

• Effectively communicates both verbally and in writing
• Clearly communicates messages, thoughts, and ideas to others
• Demonstrates strong presentation skills

Flexibility

• Readily adapts to change
• Moves easily from one task or responsibility to another
• Is able to perform tasks or complete processes in ambiguous situations

Work from Home Requirements:

• Must have a permanent residence in St. Louis, Missouri 
• Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quiet
• Working space with working smoke detector, fire extinguisher, and first aid kit

Work from Home Technical Requirements:

• Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)
• Minimum of 4GB RAM (the cloud based system will use a minimum of 1G RAM)
• High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/)
• working web camera
• Workstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength, interference, and other factors)
• Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)
• Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or Safari
• Anti-virus software must be installed and kept running at all times (included w/ Windows 10)
• Operating system patches must be installed and kept up to date