At Enterprise, our business partners need us most when their customer is in need of a replacement vehicle for their personal auto due to a collision or service repairs. The Insurance Replacement Division is looking to add a Account Representative to our team to help facilitate this process.
Are you very personable? Do you have a passion for Customer Service? The Account Representative position requires strong communication skills and attention to detail. The primary role of this person is to act as a liaison between our business partners in the replacement industry (insurance companies, repair facilities and dealerships) and our local rental branches to ensure the highest levels of customer service are delivered.
The Account Representative is an entry level position and will spend the majority of their time in an office, servicing insurance adjusters, insurance appraisers, insurance agents, repair facilities, and service writers. You are responsible for handling customer experience inquires, documenting request and reviewing files. You will use multiple system operations and have responsibilities including data entry, typing, managing reports, in/outbound call management and maintaining internal and external relationships.
Equal Opportunity Employer/Disability/Veterans
A strong candidate would also possess the following qualities: