Our Wisconsin state headquarters has an exciting opportunity to join our team as a Rental Administrative Representative. The Rental Administrative Representative will be responsible for developing and enhancing relationships with branch employees and customers. The primary focus of this position will be supporting assigned branches through administrative functions, such as managing the callback process, handling pended tickets, and reducing AR risk. This position will provide a high level of customer service to both internal and external customers predominantly via the phone. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
The ideal candidate must have a proven successful background in customer service, strong written and verbal communication skills, teamwork, independent thinking, keen problem solving and organizational skills, as there are many moving pieces involved in this position.
Equal Opportunity Employer/Disability/Veterans