• Lead Business Analyst

    St. Louis
    Information Technology - All Positions
    Job ID
  • Overview

    The Information Technology (I.T.) division of Enterprise Holdings builds and implements powerful solutions that help to drive and support the global operations of our brands and businesses, including Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental. With 9,000 branch locations across the world and more than 97,000 employees, Enterprise Holdings and its affiliates own and operate almost 1.9 million cars and trucks.


    Here, you will be part of a team that creates and delivers leading-edge technologies and expansive systems that impact every aspect of our growing businesses. We provide the resources to enable and develop our more than 2,000 innovative I.T. professionals in a variety of career paths. This is where it all starts. All systems GO!


    The Vehicle Services team is responsible for building and maintaining the services and vehicle data that comprise the fleet of cars within Enterprise Holdings. As a Lead Business Analyst on this team, you will work with them to enforce the full lifecycle of the vehicle from the time our cars are ordered to when they are finally sold as used vehicles. The team interacts closely and supports the suite of Vehicle Management client applications that the business uses to interact with the Vehicle lifecycle. The Vehicle Services teams also works closely with many different rental client teams such as tablets, kiosks, mobile applications and rental application systems to rent, track and maintain our fleet. In the next fiscal year, there will be several new initiatives that will focus on simplifying our vehicle solution as well as continuing to expand the mobile solutions needed to maintain our fleet.


    The Lead Business Analyst will play a key role in shaping product design by leading the gathering of requirements on concept development, resolving issues, performing gap and risk analysis and delivering detailed development documentation to support Agile product development.  The Lead Business Analyst will also be responsible for leading other Business Analysts and collaborating with them on a daily basis. 


    As a Lead Business Analyst in the Vehicle Services team, you will serve as the primary interface between the business, client software teams, product owners, software engineers and QA testers to implement new functionality and modifications in various Vehicle Services Products.  You will play a leading role in in shaping product design by gathering, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements across all our products to support the Agile product development.   This will also include using SQL to perform gap and risk analysis to support our products.  You will also be responsible for participating and leading the Agile ceremonies in a SCRUM Master role.  You will present information, track and respond to client questions as they interact with our services.  You will be responsible for demonstrating your leadership capabilities in meeting facilitation, collaborating, conflict resolution and obtaining your desired results from team members.


    This position gives the right candidate an exciting opportunity to work closely with Product Management supporting our Vehicle Services organization in an Agile environment.


    To be successful you will need to demonstrate strong skills in the areas of personal ownership and accountability, relationship management, team building, organization, prioritization, problem solving, change management and executive level written and oral communication.


    Equal Opportunity Employer/Disability/Veterans



    • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
    • 5+ years related experience in requirements gathering and functional specifications development for web based and back-end service applications
    • Experience in leading other Business Analysts within an IT environment
    • 1+ years SQL experience
    • Ability to interact with and elicit information from all organizational levels
    • Strong executive interviewing skills for gathering business needs, impact analysis, goals, and requirements that can be transformed easily into product design in an Agile development process
    • Ability to partner effectively with both business and IT teams to facilitate and coordinate projects in a collaborative manor that fosters a strong team environment
    • Ability to provide leadership in a blended business and technical capability to explain, educate and lead discussions
    • Ability to suggest and implement improvements to technical design and business procedures and create supporting documentation
    • Must have strong experience navigating, researching and understanding software applications used to enable business processes
    • Must have strong written and verbal communication skills
    • Excellent analytical and problem-solving skills
    • Maintains established service level agreements to meet customer expectations and quality standards
    • Must be committed to incorporating security into all decisions and daily job responsibilities
    • Must be organized with the ability to handle multiple projects simultaneously and adhere to timelines
    • Must have excellent story writing skills (Given, When, Then)


    • Experience working with JIRA/Atlassian suite
    • Familiar with SDLC and Agile development methodologies (Kanban, Scrumban, Scrum)
    • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field


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