Enterprise

  • Part-Time Sr. Customer Service Representative

    Location
    Klamath Falls
    Category
    Customer Service/Support - Service Agent
    Job ID
    2018-255013
  • Overview

     

     

    Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company in the U.S. With over 7,000 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $10 billion.

     

    The Service Agent cleans vehicles inside and out (vehicles may be cleaned by hand or by operating washing equipment). The Service Agent also performs regular maintenance (non-mechanical services), moves vehicles, and performs other duties assigned by the manager, all completed in a safe and timely manner.

     

    This position is at our facility at: 1945  S 6th St. Klamath Falls, OR 97601. Parking is available for our employees at this facility.

     

     

     

    These are part time positions pay $11.50/hr. Aside from religious observations, must be able to work one the following shifts: 

     

    Shift(s):

    • Sunday            Off
    • Monday            Off
    • Tuesday           Off
    • Wednesday       Off
    • Thursday          7am-6pm
    • Friday              7am-6pm
    • Saturday          7am-12pm

    ***OR***

     

    • Sunday            Off
    • Monday           7am-6pm
    • Tuesday          7am-6pm
    • Wednesday      7am-12pm
    • Thursday         Off
    • Friday              Off
    • Saturday          Off

     

    Responsibilities

     

    The Service Agent is responsible for the care and maintenance of the cars on the lot. This includes vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car transports to and from offices, checking fluid levels, and changing tires.

    • Clean vehicle exterior by hand, brush or by operating washing equipment
    • Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body, by hand
    • Vacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required)
    • Determine need for and add windshield fluid, gas, oil, water and antifreeze
    • Perform basic maintenance check: antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicle
    • Verify appropriate stickers are attached to vehicle (registration, plates, etc.)
    • May be responsible for maintaining an inventory of cleaning supplies
    • May assist with local automobile deliveries
    • Perform miscellaneous job-related duties as assigned

     

    Equal Opportunity Employer/Disability/Veterans

     

    Qualifications

     

      • Must be at least 18 years old
      • High school diploma or GED equivalent required
      • Some college preferred
      • Must have at least 1 year prior customer service retail or administrative support experience
      • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
      • No drug or alcohol related conviction on driving record in the past 5 years
      • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

     

     

     

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