Enterprise

  • Full Time Administrative Representative

    Location
    Chicago O'Hare Airport
    Category
    Customer Service/Support - Customer Service/Support
    Job ID
    2018-246252
  • Overview

     

    Enterprise Rent a Car at O'Hare Airport is excited to announce an opening for an Administrative Representative.  This person will provide a high level of customer service by assisting both internal and external customers primarily via the phone in a fast paced call center environment in addition to administrative support.  

     

    This is a full time opportunity working 40 hours per week at $13.00/hour.

    Responsibilities

    • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
    • Make outgoing calls as assigned
    • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
    • Provide directions and general assistance
    • Notify Management of any known customer problems
    • Notify Management of any known vehicle problems and any required vehicle maintenance
    • Perform various administrative functions
    • Assist with the lost and found procedures
    • Perform miscellaneous and backup job-related duties as assigned

    Equal Opportunity Employer/Disability/Veterans

     

    Qualifications

    • Must be at least 18 years of age.
    • High School Diploma or G.E.D. required.
    • Minimum 6 months experience handling basic customer service and office administration functions.
    • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
    • No drug or alcohol related conviction on driving record in the past five years.
    • Must be able to work the following schedule
      • Monday-Friday:8am-5pm

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